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The Fintech Industry

Paper Session

Friday, Jan. 6, 2023 10:15 AM - 12:15 PM (CST)

Hilton Riverside, Chart C
Hosted By: American Economic Association
  • Chair: Caleb Stroup, Davidson College

To Pay or Autopay? Fintech Innovation and Credit Card Payments

Jialan Wang
,
University of Illinois-Urbana-Champaign

Abstract

Digital technologies have rapidly reshaped the consumer financial landscape in recent years and have the potential to help consumers make better decisions and improve their financial health. At the same time, existing technologies such as autopay have received little attention in the literature and face limited takeup despite being widely available in the market. I examine the extent to which autopay affects payment behavior for customers of a credit card serviced by a fintech company. Using sharp changes in the company's practices in a regression discontinuity design, I find that a small nudge accounts for half of all autopay enrollment during the sample period, and that enrollment at account opening is persistent. Autopay enrollment increases the likelihood of making the minimum payment by 25 to 43pp, more than doubling the baseline rate. Conditional on not charging off, autopay leads to lower average payment amounts. The results show that seemingly minor technological defaults can have economically large effects on consumer outcomes.

Mutual Risk Sharing and Fintech: The Case of Xiang Hu Bao

Hanming Fang
,
University of Pennsylvania
Xiao Qin
,
Shanghai Jiao Tong University
Wenfeng Wu
,
Shanghai Jiao Tong University
Tong Yu
,
University of Cincinnati

Abstract

Xiang Hu Bao (XHB), meaning 'mutual treasury' in Chinese, is a novel online mutual aid platform operated by Alibaba's Ant Financial to facilitate risk sharing of critical illness exposures. XHB reached nearly 100 million members in less than one year since its launch and offered its members critical illness protections at significantly lower cost than traditional critical illness insurance. There are three major distinctions between XHB and traditional insurance products. First, XHB leverages the tech giant's platform and digital technology to lower enrollment and claim processing costs. Second, different from insurance applying sophisticated actuarial pricing models, XHB collects no premiums ex ante from members, but instead equally allocates indemnities and administrative costs among participants after each claims period. Third, XHB limits coverage amount, often below critical illness insurance products, particularly for older participants. We show this restriction potentially leads to separating equilibrium, a la Rothschild-Stiglitz, where low-risk individuals enroll in XHB while high-risk individuals purchase critical illness insurance. Data shows that the incidence rate of the covered illness among XHB members is well below that of comparable critical illness insurance. Our findings further suggest the role of advantageous selection in explaining the cost advantages of the Fintech-based mutual aid programs.

Bank Competition amid Digital Disruption: Implications for Financial Inclusion

Gloria Yang Yu
,
Singapore Management University
Jinyuan Zhang
,
University of California-Los Angeles
Erica Xuewei Jiang
,
University of Southern California

Abstract

This papers studies how banks compete amid digital disruption and resulting distributional effects on financial inclusion. Using survey data, we document that digital consumers (younger, more-educated and higher-income) have adapted to mobile banking, whereas non-digital consumers still heavily rely on brick-and-mortar branches. We build a model of bank competition with endogenous branching and entry decisions to show that the shift of digital consumers’ preference from branch to digital services affects how banks compete which results in negative spillovers to non-digital consumers. We
empirically test the model predictions by exploiting the staggered expansion of 3G networks across the U.S., and our identification strategies rely on difference-in-differences and instrumental-variable(the frequency of lightning strikes) analyses. We find that (1) banks close costly branches, especially in regions with more young people; (2) banks enter new markets with fewer branches which intensifies local competition; and (3) branching banks increase their prices, whereas non-branching banks lower
prices. Consequently, non-digital consumers pay a higher cost to access financial services and thus face the risk of financial exclusion. Approximately, this channel causes 2.5 million previously banked
individuals to lose banking access. Overall, the evidence highlights the role of banks’ endogenous responses to digital disruption in widening digital inequality.

The Fintech Gender Gap

Sharon Chen
,
EY
Sebastian Doerr
,
Bank for International Settlements
Jon Frost
,
Bank for International Settlements
Leonardo Gambacorta
,
Bank for International Settlements
Hyun Song Shin
,
Bank for International Settlements

Abstract

Can fintech close the gender gap in access to financial services? Using novel survey data for 28 countries, this paper finds a large and ubiquitous `fintech gender gap': while 29% of men use fintech products, only 21% of women do. This difference exceeds the gender gap in bank account ownership at traditional financial institutions. Country characteristics and individual-level controls explain about a third of the fintech gender gap. Gender differences in attitudes towards fintech explain over 60\% of the residual gap: it declines from 5.9 percentage points to 2.2 percentage points when accounting for gender differences in the willingness to use new financial technology, the suitability of fintech products, and the willingness to use fintech entrants if they offer cheaper products. The paper concludes by discussing drivers of differences in attitudes, and implications for policy to foster financial inclusion with new technology.

Are Borrowers Paid to Repay? Payday Effect in FinTech Lending

Gloria Yang Yu
,
Singapore Management University
Jianfeng Hu
,
Singapore Management University
Changcheng Song
,
Singapore Management University

Abstract

We conduct a field experiment to investigate how payday loan contracts design affects loan outcomes. Using a FinTech lending platform in Indonesia, we randomly extend the loan term by one or two days to align the loan due date with borrowers’ salary payday after the loan has been approved.
Difference-in-difference estimators suggest that the extension postponing the due date after borrowers’ salary payday increases the repayment likelihood by 27%, although such loan extension does not affect loan repayment when the due date is far away from salary payday. The effect is larger for small-sized loans, borrowers with low credit ratings, and borrowers with overdue records. Our results highlight the relationship between loan contract flexibility and loan performance
JEL Classifications
  • G5 - Household Finance