Enforcement and Deterrence with Certain Detection: An Experiment in Water Conservation Policy
Abstract
New technologies are poised to transform regulatory enforcement by automating costlyinspections and driving violation detection rates to 100%. We conduct a randomized field
experiment to evaluate the adoption of smart meters for enforcing outdoor water-use regulations in
a major US city facing water scarcity. We randomize 88,905 households into 12 groups varying
enforcement method (automated or visual inspection) and fine levels. Automated enforcement
decreases water use by 3% and violations by 17%. However, due to imperfect deterrence, fines
increase by 13,800% and customer service calls increase by 545%, leading to backlash that might
make maximum enforcement politically untenable.